English Language in Tourism Industry: A Scoping Review
Keywords:English Language, English for Tourism, Language skills, Communication
Language plays a critical role in the communication between tourists and those who related in tourism industry. Since English is used as the international lingua franca in this modern era, most tourist establishments require people to be fluent in English since it can greatly help develop the tourism industry. Communication skills are crucial in the tourism sector, as they are required for the majority of tourism activities. The main purpose of this scoping review was to identify the importance of English language in tourism. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) standards were used to report this scoping review. For this review, three databases such as JSTOR, Education Resources Information Center (ERIC), and Semantic Scholar were used for scoping data. About 10 studies were found that is suitable for selection.
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