The Impact of Psychological Capital on Adaptive Performance in E-Commerce Enterprises: A Pilot Test Analysis
DOI:
https://doi.org/10.53797/anp.jssh.v6i2.7.2025Keywords:
Psychological Capital, Adaptive Performance, E-Commerce, Innovative Work Behavior, Employee AdaptabilityAbstract
Abstract: This study investigated the relationship between psychological capital (PsyCap) and employees’ adaptive performance in Shaanxi Province’s e-commerce sector, with innovative work behavior examined as a mediator. PsyCap, which includes self-efficacy, optimism, hope, and resilience, was hypothesized to help employees navigate challenges in the dynamic e-commerce environment. In a pilot test, we found preliminary evidence that high PsyCap is associated with better adaptability to rapidly changing work conditions, and that innovative work behavior may mediate this effect. These findings suggest that fostering employees’ psychological resources can enhance their performance in dynamic e-commerce settings.
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